Privacy Policy for Krisharpan Health Care
Effective Date: 01/01/2025
At Krisharpan Health Care, located at Mitranagar 26, Kathmandu, Nepal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information when you interact with our clinic, including but not limited to when you schedule an appointment, contact us via email or phone, or use our website. The types of information we may collect include:
- Name, address, phone number, and email address.
- Health-related information provided through consultations or treatments.
- Payment details (if applicable).
- Any other information you voluntarily provide to us.
2. How We Use Your Information
We use your personal information to:
- Provide healthcare services, including medical consultations, treatments, and follow-up care.
- Communicate with you regarding your appointments, health information, and services.
- Process payments and manage billing.
- Improve our services and healthcare delivery.
- Comply with legal and regulatory requirements.
3. Protection of Your Information
We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These measures include physical, electronic, and administrative safeguards.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- When required by law, such as complying with a court order or government regulation.
- With third-party service providers who assist us in providing healthcare services (e.g., billing, IT support) and who are bound by confidentiality agreements.
- With your consent, if we need to share your information for other purposes, such as referrals to specialists.
5. Your Rights Regarding Your Information
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal or regulatory requirements.
- Opt out of marketing communications by contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience, analyze site traffic, and deliver personalized content. You can manage cookie settings through your browser.
7. Retention of Information
We will retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your information will be securely deleted.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Address: Mitranagar 26, Kathmandu, Nepal
Phone: +977 9860657508
Email: krishnarpanhealthcare@gmail.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By using our services, you acknowledge and agree to the terms of this Privacy Policy.